Warranty Policy

At StreeSiri.com, we take pride in offering authentic South Indian sarees. Our sarees are crafted with precision and care. Our goal is to ensure that every saree you receive reflects the finest quality. To give you complete peace of mind, we offer a warranty against manufacturing defects. 

1. Warranty Coverage

Our warranty protects you against manufacturing defects in 

  •  Weaving (such as missing threads or loose zari work).

  •  Embroidery or embellishments.

  •  Dyeing (including color bleeding or fading under normal washing conditions).

2. Warranty Period

  • The warranty is valid for 30 days from the date of delivery.

  •  Claims made after this period cannot be accepted.

3. Exclusions from Warranty

The warranty does not cover the following

  • Normal wear and tear, accidental damage, or mishandling.

  • Stains, cuts, or burns after delivery.

  • Damage caused by improper washing (e.g., machine washing delicate silk sarees).

  • Slight color variations due to lighting or screen differences.

  • Sarees that have been custom-stitched or altered.

4. Claim Process

If you believe your saree has a manufacturing defect

  • Email us at streesiri1@gmail.com with your order number, clear photos of the defect, and a short description.

  • Our team will carefully review your request and get back to you within 3-5 business days.

  • If approved, you will be offered a replacement saree or store credit. Refunds are provided only in exceptional cases. It shall be done at our discretion.

5. Warranty Limitations

  • All warranty claims are subject to final approval by StreeSiri.com.

  • The warranty is non-transferable and applies only to the original purchaser.

  • We reserve the right to update or modify this policy at any time.

 

Your satisfaction means everything to us. If you ever face an issue with your saree, rest assured. We are here to help make it right.